Evaluation and Monitoring of the Satisfaction of Meat and Meat Products Consumers

Authors

  • Corina Constanta Sîrbu USAMVB Timisoara, Faculty of Agricultural Management, Calea Aradului, nr. 119, România

Keywords:

consumers, evaluation, managers, satisfaction

Abstract

The managers have to be focused on clients and satisfy their needs, so that the products meet their expectations. The evaluation and monitoring the consumers satisfaction is very important because it is a managerial instrument which offers the possibility to understand and satisfy the needs of the existing consumers.

In this study we used the questionnaire as research method and after analyzing and processing the data we noticed the consumers preferences related to the meat and meat products consumption, the frequency of consumption and the places from where the consumers procure their meat and meat products.

References

Buzamat G., Tonea E., Pet E., Aspect regarding common organization of pork market, Lucrări Stiintifice Management Agricol, vol XI (2), Timisoara ISSN 1453-1410, 2009.

Cătoiu I., Teodorescu N., Comportamentul consumatorului, Bucuresti: Ed. Economică, 1997.

Păunescu C., A model of assessment for customers satisfaction in the Small and Medium Entreprises, Amfiteatru Economic, 2006

Pet E., Strain L., Pet I., Analysis of degree of customer satisfaction towards the company products, Revista Agir, anul V, nr.2 (16), ISSN 2066-6179, 2013.

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Published

2023-09-05